qr854 Privacy Policy
qr854 is committed to protecting the personal information of every player to a high security standard. This policy explains how we handle your data in a transparent and responsible manner, in line with the international licensing practices we follow.
qr854's Commitment to Your Privacy
We put the interests of Malaysian players first in every decision involving personal data management.
Full Data Encryption
All personal information and financial transactions sent through the qr854 platform are protected by SSL encryption protocols. Your data is never exposed to third parties without your consent.
Account Privacy Assured
Player account information, including usernames, passwords and withdrawal details, is stored securely. qr854 does not sell or disclose this data to any third party for marketing purposes.
Licensing Compliance
As a platform operating under international licensing, qr854 complies with the data protection requirements set by our regulatory body, ensuring responsible privacy management.
Full Control in Your Hands
Players have the right to access, update and request deletion of their personal data at any time. Contact our support team and your request will be processed promptly.
Responsible Data Retention
Personal data is retained only for as long as required for service purposes and legal compliance. Records that are no longer needed are deleted in accordance with our secure disposal procedures.
Privacy Support 24/7
The qr854 customer support team, operating 24/7 in Malay and English, is ready to assist with any privacy-related enquiries via live chat or our official email.
Introduction and Scope of This Policy
This Privacy Policy is published by qr854, an online casino platform operating under international licensing and offering services to Malaysian players. This policy explains the types of personal information we collect, how we use it, and the protection measures we take to ensure the security of your data.
By accessing the qr854 website, registering an account, or using any of our services — including online slots, live casino, sports betting, and horse racing — you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use qr854's services.
Personal Information We Collect
qr854 collects personal information that is necessary to provide services that are safe, fair, and compliant with licensing requirements. Information that may be collected includes:
- Registration Information: Full name, date of birth, gender, identification card number (MyKad), email address, and mobile phone number.
- Financial Information: Payment method details such as Touch 'n Go eWallet account, DuitNow, bank account number (for FPX), or crypto wallet address (USDT, BTC, ETH) for deposit and withdrawal purposes.
- Gaming Activity Data: Betting records, transaction history, account balance, and information relating to bonuses you have claimed.
- Technical Information: IP address, device type, web browser type, operating system, and access log data for security and fraud detection purposes.
- Communications: The content of your interactions with the customer support team via live chat or email.
We only collect information that is strictly necessary for service operations. Irrelevant data is not collected without your explicit consent.
Purpose of Using Personal Information
Personal information collected by qr854 is used solely for the following purposes:
- Account Management: Creating, verifying, and maintaining player accounts, including the secure qr854 login process.
- Transaction Processing: Processing deposits and withdrawals via supported payment methods, with withdrawal times within 1 hour for each qualifying transaction.
- Identity Verification (KYC): Verifying player identities in accordance with international licensing requirements to prevent fraud, money laundering, and use by individuals under the age of 21.
- Customer Service: Providing effective and accurate technical support and 24/7 customer service.
- Platform Security: Detecting and preventing fraudulent activity, hacking, or any unauthorised access to player accounts.
- Service Communications: Sending account-related notifications, policy updates, and promotional information that you have consented to receive.
- Legal Compliance: Meeting legal obligations under the international licensing held by qr854.
Information Sharing and Disclosure
qr854 respects your privacy and does not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances:
- Payment Service Providers: e-wallet providers, DuitNow services, banks via FPX, and crypto platforms that assist in processing your financial transactions. They receive only the minimum information required.
- Game Software Providers: Game studios that provide slot, live casino, and other game content may receive technical data necessary for continuity of service.
- Regulatory Bodies: International licensing authorities or law enforcement bodies that are entitled to receive information under their legal powers.
- Legal Requirements: Where there is a valid court order or legal obligation that requires disclosure of such information.
Data Security and Protection
qr854 implements comprehensive technical and organisational security measures to protect players' personal information from unauthorised access, loss, alteration, or disclosure:
- SSL (Secure Socket Layer) encryption for all data communication between your device and our servers.
- Intrusion detection systems and continuous around-the-clock security monitoring.
- Restricted internal access — only authorised staff with a legitimate work requirement may access players' personal data.
- Passwords and sensitive details are stored in encrypted form and cannot be read by anyone within our organisation.
- Regular security audits are conducted to identify and address any system vulnerabilities.
While we take all reasonable precautions, no system can guarantee absolute security. We encourage players to also safeguard their own accounts by using strong passwords and not sharing login information.
Use of Cookies
The qr854.net website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled.
- Performance Cookies: Help us understand how players use our platform so we can improve our services.
- Preference Cookies: Store your chosen settings such as language and interface display for ease of use.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the qr854 platform.
Data Retention Period
qr854 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as your account remains active. Specifically:
- Financial transaction records and betting activity are retained for the period stipulated by our international licensing requirements.
- Identity verification (KYC) data is retained for as long as the account is active and for a defined period after account closure.
- Customer support communication logs are retained for service improvement and dispute resolution purposes.
- Once the retention period ends, data is securely deleted using methods that ensure the data cannot be recovered.
Cross-Border Data Transfers
As a platform operating under international licensing, your personal information may be processed or stored on servers located outside Malaysia. In such cases, qr854 ensures that all such data transfers are carried out with protection equivalent to the security standards outlined in this Privacy Policy.
We only permit data transfers to destinations that maintain an adequate level of data protection, whether through contractual provisions or other recognised protection mechanisms.
Amendments to the Privacy Policy
qr854 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements. Any material amendments will be communicated to players via:
- In-platform notifications when you log in to your qr854 account.
- Notification emails to the email address registered to your account.
- An update to the "Updated" date shown at the top of this document.
Continued use of the qr854 platform after a policy amendment is published will be considered as your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way qr854 handles your personal data, please contact our support team who are available 24/7 in Malay and English:
- Introduction & Scope
- Information Collected
- Purpose of Use
- Data Sharing
- Data Security
- Cookies
- Retention Period
- Data Transfer
- Policy Amendment
As a qr854 player, you have the right to access, correct, and request deletion of your personal data at any time.
Player Rights Regarding Personal Data
qr854 fully recognises and respects these rights. Contact us to exercise any of the rights below.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right of Rectification
If any information is inaccurate or out of date, you may request that we update it.
Right of Erasure
Under certain circumstances, you may request the deletion of your personal data from our systems.
Right to Object
You may object to the processing of your personal data for specific purposes, such as marketing communications.
Ready to Play with Confidence?
Your privacy is protected. Your transactions are secure. Enjoy online slots, live casino, sports betting, and horse racing on the qr854 platform, which operates under an international licence.